استخدام Information Security Expert،Call Center Supervisor

منقضی شده

استخدام بهپرداز جهان

شرکت بهپرداز جهان جهت تکمیل کادر خود در استان تهران از افراد واجد شرایط زیر دعوت به همکاری می نماید.

 

کدشغلی عنوان شغلی شرایط احراز
IS۳۰ Information Security Expert

:Job Description


-Flexibility to cross-skill and engage in other security domains such as Cyber Threat Management, Identity and Access Management, Cyber Transformation, Business Resilience and Data Loss Prevention and Privacy
-Experience with using a variety of network security testing tools and exploits to identify vulnerabilities and recommend corrective action, as well as experience of manual penetration testing and an understanding of IP Networking in a security context
-Gather the test data not only from the output of the automated penetration tools but also from information gathered from earlier stages to identify vulnerabilities that the tools may not see
-Deliver high quality security assessments, according to pre-defined scope meeting the client expectations
-Share knowledge with colleagues and assist with the mentoring of junior team members
-Provide market and technical insight through the publication of blog / social media to assist in developing your own and the company's public profile

Requirements:


-Degree in Computer security, Computer Science or equivalent
-Open-minded analytical approach to performing security testing, considering manual and automated machine learning techniques
-Excellent technical presentation and reporting skills, both written and verbal
-Ability to communicate detailed technical information to a non-technical audience clearly
-Self-motivated, able to work towards strict deadlines, prioritize workload and deliver under -pressure to agreed timescales and deadlines
-Proficient in performing both network and web application penetration testing manually
-Experience with reverse engineering and malware analysis
-Exploit development or other in depth vulnerability research experience
-Any other related skills and experience in Application, Operating System, Hardening, Database management

CC۴۰ Call Center Supervisor

Job Description:


-Provide outstanding customer service in all customer interactions; actively demonstrating customer service standards so as to provide mentorship and training to other associates
-Serve as a mentor and leader for Call Center Actively work to develop a sales culture to improve sales performance of the department
-Monitor and mentor all associates making sure standards are being met and assigned tasks are being performed
-Handle escalated situations in an effort to satisfy our customers
-Assist Call Center Manager with planning for proper staffing levels. Monitor department phone reports to help make staffing level decisions
-Schedule proper staffing levels to handle volume of incoming calls. Arrange for associates to go home early if call volume warrant
-Communicate needed information on a regular basis to Call Center
-Regularly generate/analyze Call Center reporting to identify any improvements that may be required
May perform other duties or special projects as assigned


:Requirements


-Master’s degree is strongly preferred
-Over ۴ years of customer service experience preferred
-Solid background in coaching, training and mentoring Call Center/Customer Service staff
-Strong Microsoft Office skills
-Excellent customer service skills
-Prior lead or supervisory experience desirable
-Ability to remain calm and courteous to internal and external customers in times of stress
-Outstanding verbal & written communication skills

BA ۵۰ تحلیگیر کسب و کار

Responsibilities:


 Business Requirement gathering, documentation, analysis and predict
 Technical solution provider
 Feasibility study
Interaction with customer
Customer support in User Acceptance Test

Skills:


Bachelor's degree in IT / ICT / Computer Sciences
 Expert in OSS and/or BSS of telecommunication
 Basic knowledge in telecommunication business processes such as registration, activation, change IMSI and etc
 Business Process analyzing and engineering techniques
 Basic information related to GSM concepts
 Basic knowledge in eTom framework
- Ability to process modeling via different methodologies and tools such as RUP, Agile and BPMN
 Ability to communicate with customer
 Ability to technical documentation
 Basic knowledge in System Engineering and Software Engineering concepts
:Soft Skills and Personality traits
 Effective communication skills
 Ability to work as a team member
 Self-motivated

 as۴۳۱  تحلیلگر سیستم

:Job Description

 Gathering, forecasting, organizing, simplifying, analyzing the business process, conducting Feasibility studies
 Development of technical solutions for business problems
 Feasibility study for final customer requirements

:Requirements
 Expertise in analyzing Business and Development Specifications, Use Cases, and Detail Design to develop requirement gathering, analyzing the business process, conducting Feasibility studies
 Ability to use techniques for document generation
 Experience with full software-development lifecycle – understanding and appreciation of the inception, design, construction, deployment and management aspects of a solution
 Experience with working in RUP (UML), Agile, and BPMN methodology
 A good Understanding of GSM concept and eTOM framework is privileged
 Bachelor’s Degree in Software engineering, Computer Science, IT Management , Industrial engineering, Telecommunication
 Minimum ۲ years’ experience

 
Behsa Co. was established in ۲۰۱۷ aiming to provide suitable solutions & services of ICT to MCI Company. Behsa is responsible for the IT solution/ Telecommunication OSS and BSS projects. As a high tech company, Behsa is looking for talented and highly skilled experts
 
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